Fickle International Design is our free design service, where you can consult with one of our creative teams by phone, email, or online. Whether you are furnishing your entire home or simply need help styling your bookshelves, a Fickle International team member will listen to your needs, review any inspiration you've provided, and present you with design concepts, layouts, and more.
POPULAR QUESTIONS
How can I purchase an item that I have seen online?
If you do not see the item you are looking for online, you are welcome to call us at 830-225-3637 and we can help you over the phone. We also keep a WISH LIST for anything that we do not currently have but we have a customer or client that needs something specific. Feel free to fill out your own request here.
Where do you ship?
Fickle International can ship to street addresses anywhere in the continental U.S. Sorry, but shipping is not available for Alaska or Hawaii.
We cannot deliver to P.O. boxes or APO/FPO addresses. Fickle International does not ship to U.S. territories, including Puerto Rico and Guam.
For shipping methods, dispatch timing, oversized freight quotes and local pickup, see our Shipping & Delivery policy.
Is sales tax charged on shipping & handling fees?
Depending on where the order is being shipped, sales tax will be charged on the order subtotal, shipping, and/or handling at the applicable county rate. Tax rates vary among counties.
What is your return policy?
Return & Refund Policy
One-of-a-kind antiques, vintage items, furniture, lighting, art, and other unique merchandise are final sale. Please review all photos, descriptions, measurements, and condition information carefully before purchasing. Normal signs of age, wear, variations in color, patina, and craftsmanship are part of the character of antique and vintage items and are not grounds for return.
Eligible non-antique merchandise may be returned within 14 days after delivery. To be eligible, an item must be unused, in its original condition and packaging, and accompanied by proof of purchase. Please contact us before sending any item back; we will provide return instructions.
Damages and issues
Please inspect your order when it arrives. If an item arrives damaged or is materially not as described, contact us promptly at sarah@fickleinternational.com with your order number and photos so we can evaluate the issue and make it right.
Non-returnable items
Sale items, gift cards, special orders, personalized items, personal care goods, hazardous materials, and one-of-a-kind antiques are not eligible for return.
Read our Return & Refund Policy.