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Returns & Exchanges: Online Purchases

What is your return policy?

Return & Refund Policy

One-of-a-kind antiques, vintage items, furniture, lighting, art, and other unique merchandise are final sale. Please review all photos, descriptions, measurements, and condition information carefully before purchasing. Normal signs of age, wear, variations in color, patina, and craftsmanship are part of the character of antique and vintage items and are not grounds for return.

Eligible non-antique merchandise may be returned within 14 days after delivery. To be eligible, an item must be unused, in its original condition and packaging, and accompanied by proof of purchase. Please contact us before sending any item back; we will provide return instructions.

Damages and issues

Please inspect your order when it arrives. If an item arrives damaged or is materially not as described, contact us promptly at sarah@fickleinternational.com with your order number and photos so we can evaluate the issue and make it right.

Non-returnable items

Sale items, gift cards, special orders, personalized items, personal care goods, hazardous materials, and one-of-a-kind antiques are not eligible for return.

Read our Return & Refund Policy.

How do I initiate a return?

Please contact us before sending any item back; we will provide return instructions. Eligible non-antique merchandise may be returned within 14 days after delivery, unused, in its original condition and packaging, and accompanied by proof of purchase.

One-of-a-kind antiques, vintage items, furniture, lighting, art and other unique merchandise are final sale. Review our Return & Refund Policy.

Damaged, missing items or incorrect items

Please inspect your order when it arrives. If an item arrives damaged or is materially not as described, contact us promptly at sarah@fickleinternational.com with your order number and photos so we can evaluate the issue and make it right.

If an item is missing from your order, contact us with your order number and the item name.

Exchanges

If an item is no longer on the site, it is unfortunately no longer available. If you do have an issue with something you have received, please contact us.

How will I know when my return has been received?

After we receive your return and confirm that all items are in saleable condition your refund will be processed in 10-15 business days back to the original form of payment used to place the order.

Need assistance?

For the fastest response email us at: customercare@fickleinternational.com

Monday - Saturday: 10 am - 5 pm CST

Sunday and Holidays: Closed

Phone:830-225-3637

Do you price match with competitors?

We are in the business to provide the best-curated selection to our customers! At this time, we do not price match with competitors.

Do you honor price adjustments?

We are sorry, but we do not accommodate price adjustments at this time.